Still highly relevant, even though a couple of years old now. Here’s the Birkbeck CIMR webinar entitled “Civilising AI”, focusing on the practical realities of making AI work in the real world. It included talks by Charles Radclyffe of EthicsGrade, and Riham Satti of MeVitae, and chaired by myself.
There’s also a blog article summarising the themes.
These two words often get mixed up. This conflation is a big problem, as the effective methods of dealing with a scandal and a crisis vary significantly. Get it wrong, and the future of the company is at stake. Most businesses have some crisis management contingency, as this field has been studied to a far greater level. But very few have any actual preparations in place for a scandal.
A crisis is like rough surf. People with the right skills know what to do. A scandal is a riptide. Far deadlier.
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